2009年3月25日 星期三

從員工及主管觀點看彈性工時

彈性工時是一種工作設計的方案,透過給予員工對工作時間的自由裁量權,來提升員工的工作滿意度。當企業採用彈性工時制度,在一定的工作時間內,訂定核心工作時間,所有員工在核心工作時間內應該全員到齊,另外訂定一段彈性工時,則可由員工自行安排。以下將從員工及主管的觀點,來探討彈性工時制度。
  1. 從員工觀點來看:彈性工時制度可以讓員工避開上下班尖峰的交通時間,同時,員工可以兼顧私人行程,並且覺得權益受到重視,可以滿足員工的自尊需求。
  2. 從主管觀點來看:彈性工時制度,可以提高員工的工作滿意,以及生產力,當然,這是在行為學派""快樂的員工就是有高生產力的員工" 的假設下。其次,此一制度可以減少員工遲到及缺勤的現象,並且主管可以利用彈性工時,來調度人力,以延長營業時間和內部作業時間。
當然,彈性工時制度也並非毫無缺點,它有職務應用上的限制,例如:銀行行員、店面銷售人員,均不適宜採用彈性工時制。另外,由於人員於工作場所的時間不定,也會造成主管的工作時間反而增長,並增加指導和監督上的困難度和管理成本。

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